Privacy Policy - Assisted Living in Oklahoma City

I. Introduction

This Privacy Policy explains how Heritage Assisted Living ("we," "us," or "our") collects, uses, discloses, and protects personal information when you access https://heritageokc.com (the "Website") or contact us through the Website.

By accessing or using the Website, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Website.

This Website is operated in the United States and is intended for users located within the U.S.

II. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide through contact, inquiry, or tour-request forms, including:

Full name
Email address
Phone number
Information included in a message or inquiry
Any other information you choose to submit through the Website

Please do not submit sensitive medical, health, financial, or other highly sensitive information through general Website forms unless the form specifically requests it.

B. Usage & Analytics Data

The Website may automatically collect certain technical and usage information, such as browser type, device information, IP address, general location information, pages visited, time spent on the Website, and similar activity through cookies or related technologies.

This information may be used to understand Website traffic, maintain Website performance, improve the user experience, and support Website security.

C. Service Providers

We may use third-party service providers to support Website hosting, analytics, form processing, communications, security, and other business operations. These providers may process information on our behalf as needed to perform their services.

III. How We Use Your Information

We may use information collected through the Website to:

Respond to questions, requests, and inquiries
Provide information about Heritage Assisted Living and its services
Coordinate requested tours or follow-up communications
Operate, maintain, secure, and improve the Website
Understand Website usage and performance
Comply with applicable legal obligations

Consent to Contact: If you submit contact information through the Website, you authorize Heritage Assisted Living to use that information to respond to your request by the communication methods you provide.

IV. Communications

If you provide an email address or phone number, we may use it to respond to your inquiry, provide requested information, coordinate a tour or other requested follow-up, or communicate about services you have asked about.

If text messaging is offered through the Website, any SMS-specific consent, frequency, opt-out, and carrier disclosures presented at the point of collection will apply.

We may disclose personal information to service providers that assist with Website operations and communications, to legal or government authorities when required by law, or as part of a business transaction such as a merger, acquisition, or restructuring.

We do not sell personal information submitted through the Website for third parties' independent marketing purposes.

VI. Security & Data Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the Website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to comply with legal obligations, or to resolve disputes.

VII. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, such as requesting access to, correction of, or deletion of certain information. To submit a privacy-related request, please use the contact form available on the Website.

VIII. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those external sites. We encourage you to review their privacy policies before providing personal information.

IX. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If we learn that such information has been collected, we will take reasonable steps to delete it.

X. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective or last-updated date.